Shipping policy
Where we ship from
Most of our products are made to order and fulfilled in the United States. This allows us to offer a wider range of styles and finishes, while keeping quality and consistency high. Orders may ship from different fulfilment partners depending on the item(s) purchased.
Free Shipping Worldwide
To keep things simple and affordable, we offer free shipping on all orders, regardless of delivery address.
Order Processing Times
All items are made to order. Please allow:
- 2–5 business days for production before dispatch
Once your order has shipped, you’ll receive a confirmation email with tracking details where available.
Estimated Delivery Times
As our items are made to order, delivery times can vary depending on production location, customs processing, and your delivery destination.
While we’re unable to provide fixed delivery estimates prior to purchase, you will receive clear and up-to-date timeline information once your order has been placed, including tracking details where available.
Multiple Items & Split Shipments
If your order includes multiple items, they may be:
- Produced at different facilities
- Shipped separately
In these cases, you may receive multiple tracking notifications.
Customs, Duties & Taxes
For international orders, any customs duties, taxes, or import fees are the responsibility of the recipient. These charges vary by country and are not included in our product prices.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.
Questions?
If you have any questions about shipping, delivery times, or your order, please contact us at:
support@4hg.shop
We’re always happy to help.